Privacy Policy
At SageAI, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our online platform and services, which include AI-powered financial advisory, automated investment strategies, fraud detection, predictive analytics for finance, and regulatory compliance solutions. We adhere to applicable data protection laws, including the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the European Union's General Data Protection Regulation (GDPR) where relevant.
Information We Collect
We collect various types of information to provide and improve our services, and to understand how you interact with our online platform. The types of information we collect depend on the nature of your interaction with us.
- Personal Information You Provide Directly: This includes information you submit when inquiring about our services, requesting a demo, subscribing to newsletters, or communicating with us. This may include your name, email address, phone number, company name, job title, and any other information you choose to provide in your communications.
- Information Collected Automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, access times, and duration of visit. We use cookies and similar tracking technologies to collect this information.
- Account Information: If you become a client and use our AI financial solutions, we will collect information necessary for the provision of these services. This may include financial details, investment preferences, transaction data, and other sensitive financial information. Such data is handled with the highest level of confidentiality and security, in accordance with strict regulatory requirements.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our online platform and services, including responding to your inquiries and fulfilling your requests.
- To improve and personalize your experience on our website, and to develop new features and offerings.
- To communicate with you about our products, services, promotions, and news that we believe may be of interest to you, in accordance with your communication preferences.
- For marketing and advertising purposes, such as tailoring content and advertisements to match your interests.
- To analyze usage trends and activities to understand how visitors interact with our online platform.
- To detect, prevent, and address technical issues, fraud, and other illegal or harmful activities.
- To comply with legal obligations and enforce our terms and conditions.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, customer service, marketing, and IT administration. These service providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our online platform of any such change in ownership or control of your personal information.
- Legal Requirements and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or to protect the personal safety of users of our services or the public.
- With Your Consent: We may share your information with third parties when we have your express consent to do so.
Data Security
We implement robust technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, regular security audits, and staff training. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that any inaccurate or incomplete personal information about you be corrected.
- Right to Erasure (Right to Be Forgotten): In certain circumstances, you have the right to request the deletion of your personal information.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain situations.
- Right to Object to Processing: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact details provided below.
Retention of Data
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make updates, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Material changes will be communicated through our online platform or directly to you via email if you are a client.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
SageAI632 St Kilda Road
Melbourne, Victoria
3004
Australia